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Catering Duty Manager (GG582)

Vacancy Details

Location: CAT - Catering Services
Job Type: Full-Time
Category: Operational (GG/MC)
Closing Date: 01/31/2023
Date Posted: 01/06/2023
Reference: GG582



Catering Duty Manager
Ref: GG582

£21,197 to £23,144 per annum

Enjoy working in the hospitality industry but want better employee benefits?

In this role you will benefit from a generous annual leave entitlement, which includes a break encompassing the UEA (University of East Anglia) closure periods across the Christmas and New Year, and during Easter.

The Campus Kitchen is seeking an enthusiastic and motivated duty manager to support the front of house team, helping drive sales in our outlets, and providing day-to-day management and overseeing of business operations. 

Duty Managers are required to oversee the daily management of 12 outlets including our delivered catering service, covering a wide range of concepts from our barista coffee shops to an on-trend street food outlet. You’ll be great with people and will know how to resolve those sticky situations, and you will also be able to provide great customer service for every service style! The role requires a quick thinker who is able to make carefully judged decisions during busy service periods, but also enjoys being involved in longer term projects within thebusiness and wider university.   

You will be required to provide day-to-day reactive management of operations, team, stock management, outlet presentation, food safety, health & safety and delivery of outstanding customer service.

Previous experience in a duty management role is essential, along with experience of working in a customer focused environment and commercial awareness.

The position will include some early evening and weekend work, working 5 days out of 7. 

What are the benefits of working for UEA?

As well as a commitment to paying the real living wage for all staff, and working for a business that cares and supports the mental health and wellbeing of their personnel, you will also benefit from:

Time off over the Christmas and Easter periods (extra time off outside of annual leave entitlement)
No split shifts
Working later hours on very limited occasions
Weekend shifts on a rota basis
Excellent pension, occupational sick pay and annual leave entitlement
Discounted access to one of the country’s leading sports and swimming complexes
Working in a pleasant campus environment

If you meet all the essential requirements of the person specification, it would be great to hear from you!

Closing date:  31 January 2023

The University is committed to diversifying its workforce. As examples, we already hold an Athena SWAN Silver Institutional Award in recognition of our advancement towards gender equality. We also have a Vice-Chancellor led Taskforce on Tackling Racism and a Race Equality Charter Working Group which support our work on race equality. Our aim is to submit to the Race Equality Charter in 2024.


Contact 1
Contact Name: Debra Pittick
Telephone: 01603 593618
Email Address:

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